How To Use The PNA Online Payment System

The PNA Online Payment System is a 256-bit SSL Secured system that fully complies with the Payment Card Industry's PCI DSS standards. Our systems are continuously scanned for vulnerabilities and are certified by Aperia Solutions to make sure all information that passes through our servers is strongly encrypted and secure.

You can verify the validity and status of our SSL Certificate and our Aperia Solutions Security compliance at any time by clicking on the GeoTrust and CompliAssure Secured seals which appear on the Make A Payment page just below the green Start Payment Process button.

To start making your payment, just click on the green Start Payment Process button.

After clicking the button, you will be securely transferred the payment info entry page at our trusted payment processing vendor Payroc.

Information Required To Make A Successful Payment
The payment process consists of three payment info entry pages and you will be required to provide the following information to complete a successful transaction:

On the first page you will be asked to enter the following information:

  • First Name: Your First Name as it appears on your credit card. (Required)
  • Last Name: Your Last Name as it appears on your credit card. (Required)
  • Country: Select the Country you are paying from the drop-down list. (Required)
  • Address: The Billing Street Address associated with your credit card account. (Required)
  • City: The City in which you reside and which is part of your billing address. (Required)
  • State/Province: Select the State/Province in which you reside from the drop-down list. (Required)
  • Zip/Postal Code: The Zip or Postal Code in which you reside. (Required)
  • Phone Number: The Phone number (with area code first) that matches with your billing address. (Required)
  • E-Mail Address: The E-Mail address to which you wish to have the payment receipt sent. (Required)
  • Payment For: Type in the item for which you are paying. For example: INSURANCE or BOWLING, etc. (Required)
  • Description: Type a short description of your payment item: For Example: PREMIUM or FEE or REGISTRATION, etc. (Required)
  • Policy/Cert:#: (If app): Enter your policy or certificate number here if you are paying your policy premium. If the payment is for any other purpose, just type N/A (Not Applicable). (Required)

  • After entering all the required information on this page, click the Continue Button for the next step in the process.

    On the next page, you will see your Billing Information data and you will be required to enter the Order/Payment amount in the box provided. Click the Next button to continue the payment process.

    On this third and final page, you will be required to enter your credit card payment information.

  • Card Type: Select your card payment type from the drop-down list. (Required)
  • Credit Card Number: Enter your credit card number for this payment. (Required)
  • Credit Card Expiration: Select the expiration date of your credit card from the drop-down list. (Required)
  • Card Security Code: Enter the Card Security Code (CVV or CVV2) for this credit card. (Required)

  • To enhance the security for all payments processed through the PNA website, we have added the reCaptcha verification feature. Please enter the text displayed in the reCaptcha box separated by a space and then click the Complete Order button at the bottom of the page to complete the Order/Payment transaction.

    Upon successful processing of your transaction, you will be transferred back to the PNA site to a Payment Confirmation page to signify completion of the payment process.

    A confirmation e-mail will also be sent to the e-mail address you provided during the payment process.

    A link on the Payment Confirmation page is provided to take you back to the PNA Home Page.

    If you have any questions concerning the payment you made, Please contact the PNA Direct Billing Department at 1-800-621-3723 Extension 351.

    If you prefer to set up a recurring payment that will automatically charge your credit card account for regular premium payments, the Direct Billing Department will also be able to assist in setting this up for you.

    Thank you very much for using the PNA Online Payment System.